Accessibility Statement
We want everyone, including people who use assistive technology, to be able to use this website and reach us for water heater service.
Last updated: January 2026
Our commitment
Aurora Water Heater Experts is committed to providing a website that is accessible to the widest possible audience, regardless of ability or the technology used to browse it. We view accessibility as an ongoing responsibility and part of how we treat every customer, not a one-time project.
Our standard
We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as the target standard for this website. This is a goal we work toward on an ongoing basis, not a certification or a claim of full or audited compliance. As our website evolves, we continue to review and improve it against this standard.
Measures we take
Steps we take toward this goal include using semantic HTML and heading structure, providing descriptive text for links and images, maintaining readable color contrast and legible text sizing, supporting keyboard navigation, and testing key pages and page elements as the site is built and updated.
Known limitations
No website is perfectly accessible, and ours is no exception. Some pages or elements may not yet fully meet our accessibility goals, particularly as we add new content or features. We are actively working to identify and address these gaps over time.
Third-party content
Our website may include content, embeds, or tools provided by third parties, such as maps or scheduling widgets. We do not control the accessibility of third-party content and cannot guarantee it meets the same standards we aim for on the rest of the site.
Reporting a barrier
If you encounter a barrier while using this website, or if you need information in a different format, please let us know. Contact us by phone at (720) 605-4412 or by email at service@waterheateraurora.com. Please describe the issue and the page where you encountered it. We aim to respond to accessibility reports within two business days and to work with you on a solution.
Alternative ways to reach us
If any part of our website is difficult for you to use, you can always reach us directly by phone to request an estimate, ask questions, or schedule service, and one of our team members will be glad to help you the same way we'd help anyone using the site.